Shipping Policy

We aim to deliver the products to the doorsteps of the clients without any damage and problem. We ensure the quick delivery of the products, and we choose the best shipping services for that. Depending on our clients’ location, we deliver our products through USPS, DHL, or FedEx. To ensure the fast delivery of the products, we have devised an automated system. Once you place the order, the processing of the order is started at once. The products are picked from the warehouse and packed properly. It is dispatched to your given address through the best available shipping company.

We value the choice and money of our customers. Our customers prefer our store as we provide fresh products to them. Our designs are ready, and the material is available in our warehouse. As soon as your place the order, the skilled workers prepare the product within a day. Preparing fresh products does not take any longer. Usually, it is dispatched the same day. Our clients appreciate us not only for the quality of the product but also for the quick delivery.

Some of our products sell fast. We have managed the raw material for them too. The product is manufactured as soon as you place the order. However, customized orders may take a little longer. But we make sure that the customer knows the expected date of delivery. You can also inquire about the status of your order later.

Our clients are not limited to the USA, Canada, UK, and Australia. We have our customers from all around the world. Our website has a list of countries where we deliver our products. Moreover, you can find the product’s price in the same plan, in your local currency. It is very helpful for our clients, as they know exactly what they are buying and the exact amount they will be paying to Luminous Leather.

Every country has different tax rules for imported products. The price mentioned on our website is just for the product we are selling. If your country has tax charges for the product, you have to pay them yourself.

To ensure quick delivery of the products, we have managed warehouses in different cities. Your order is forwarded to the nearest warehouse to your city. The product is immediately packed and delivered as soon as possible. It saves a lot of hassle and delivery time. Moreover, it reduces the shipping costs as well.

Once the order is placed, it is processed immediately. If the customer wants to cancel the order, he has to pay the shipping charges. If you wish to return or exchange the products, you have to pay the shipping charges.

To reduce the shipping cost, customers are asked to return the product to their nearest warehouse. It saves not only the price but the delivery time as well.

If you are not sure about the ordered product’s shipping cost, you can contact our customer care and ask about anything, which needs explanation.